what are consumers hoping to gain after united airlines

Say howdy to our redesigned United app.

With our everchanging surround and the need more than ever to empower our customers with more ability to self-serve and stay informed, nosotros've worked to enhance our United app to deliver information more consistently, timelier and easier than earlier for all users – all while keeping many of the aforementioned features you lot know and love.

The app is your all-in-1 travel partner
- Our redesigned app volition now deliver information y'all need more consistently than e'er before with improved navigation for a more than seamless experience. The design updates too serve as a complement to our enhanced accessibility support for screen readers.
- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you lot're signed in or not. When it's time to travel, check in for your flights on the domicile screen and view real-time updates. Meet what amenities are on your flights and your position on the upgrade and standby lists. While at the airdrome, explore interactive airport maps to observe a United Club location near you lot and stay upwards to engagement on your flight status through our push notifications delivered directly to your inbox.

Manage your MileagePlus® account
- Enroll in MileagePlus and check out our newly envisioned "My business relationship" experience. Yous can as well earn miles with MileagePlus programs and utilise these miles to book honor travel on the app, too.

Search for flights and volume travel
- Look for flights beyond our global network. When you discover 1 that's correct, book it on the app using money, accolade miles or even your electronic travel certificates.

Easily manage your reservations on the app
- View and modify your seat assignments, or raise your trips by calculation Economic system Plus® seating, Premier Access®, United Lodge℠ passes, travel bundles and more. You tin can too change, cancel or rebook your flights correct on the app, all through the "My trips" section.

Continue using the app in the air
- With United Individual Screening on select flights, watch Television shows and movies on your own device. Plus, rails the status of your checked bags and see which gate you'll go far to in one case you land.

Travel-Ready Heart
- Employ our Travel-Ready Center to navigate everything needed for travel. Learn about COVID-19 travel requirements and upload the necessary test results, vaccine documentation, and destination entry forms. Information technology fifty-fifty integrates with Apple Health, allowing you lot to seamlessly provide your proof of vaccination.

Have questions?
- Message our contact center directly through the Contact United states of america section in the app.

What's New

Version 4.1.48

The United app wallet got a makeover! We've made it easier to relieve, pay and manage all your forms of payment on top of providing yous easy access to your travel certificates, flight credits and TravelBank greenbacks—all in ane identify.

Ratings and Reviews

4.8 out of 5

4.3M Ratings

United for Life

I volition start by saying I wasn't a huge fan of United. I was a big Frontier guy before they completely went down the tubes and became the worst airline of all time simply to combine with the 2nd worst airline, Spirit. Then I became a Southwest guy considering of the convenience and customer service. Earlier this year we booked a last minute trip and ended up having to fly United. We have a 15 month old so everyone knows how that tin be. The flight attendant provided the all-time service that I have ever had to our family and I swore I would requite you lot United another chance because of that particular individual. So the next trip we booked we decided to fly United. We had a million things happen, on our cease not United. We had to alter a flight, missed a flight and everything in between. United came through over again with incredible customer service and a overall great feel. With all the other airlines looking to cut corners and cost, United didn't. With every airline looking to nickel and dime you every chance they get, United didnt. Thank you United and Team for making customer service a priority. You lot have a client for life. Ps- this is the only review I have ever written because that is how much I want to say thanks.

An awesome time saver!

Access to my 'ticket' and flight information is so quickly is crawly! Wow, I remember having to become downward to a ticket office(30 min) and spend an hr having someone else tell what they idea my flying options were (60min) so having to print a ticket and keep up with it(never) so strategically place the ticket where I tin can present information technology to 4 different people so I tin brand it through the airport including checking in for flight (60min+) and so security, gate agent, and flying attendant all while stopping to check the lath for which gate (15min) and any updates and heaven prevent I take a connecting flight and another flight coupon! Merely complaint is I seem to accept to closedown the app to get it to update added reservations - even if I made the reservation with the app. Only perhaps that is considering I have gotten so used to having the data right abroad! It actually seems similar the app, through notifications, gets the updated flight information quicker than the gate agents and flight crews! Makes me feel similar a seasoned traveler - Well Done! Keep those updates coming.

App Devs - Promise you read

I dislike leaving a "review" when I really demand to submit a production complaint, but United leaves me no other obvious selection to submit feedback about the app. Overall, it's a great app. But now that you lot must put in your bill of fare data into the app in guild to make purchases on board, there'southward a trouble. I am NOT going to verify my carte du jour every fourth dimension I bank check in for a flight. That'due south just stupid. I exercise it once, and that should be it. I take at least two flights a calendar week on United. Then at least twice a week I'm being asked to verify a carte that I verified less than 4 days ago. You may say that "we need to verify the menu is withal in your possession" or some other reason. Deplorable. But that's your trouble. If you require the states to use the app instead of presenting a carte, then there are certain risks y'all accept. Sure. Some guy that flys once a yr? Make him verify the carte du jour. Your Platinums? Finish hassling us. Information technology's easier for me to skip on board purchases than to have to go through a verification every time I check in. Especially since I have to click all the extra boxes now because some people are too stupid to know to not fly if they have Covid and that they have to wear a mask. I hate the dumbing downwardly of America to its everyman common denominator. And so ease upward on the card verification or get back to taking cards in flight.

App Privacy

The developer, United Airlines, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Information Used to Rails You

The post-obit data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Fiscal Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Information
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for case, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in ane identify.

  • Family unit Sharing

    Up to six family unit members can use this app with Family Sharing enabled.

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Source: https://apps.apple.com/us/app/united-airlines/id449945214

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